Plan. Plan. Plan. Track records, look at past figures and find out what is likely going to happen in your dental practice in the coming months. By looking back and planning ahead, you will be much more competetive and much more successful.
The best way to demoralize your best performers is to ignore the poor performance of the less-than-stellar performers. The Crass Captain, the anti-leader, doesn’t feel compelled to address poor performance issues and his organization suffers for it.
Most workers endeavor to work hard, and their performance usually is observed to be good or exceptional. However, at times supervisors are faced with employees whose performance has become unacceptable. This can be the toughest part of your job. As many managers have said, ?My biggest problems are people problems.?